Client/Industry: Electronic Component Manufacturer

Attendees: High-potentials

No of attendees: 25

Duration: 8 months

Mode of delivery: Hybrid

Date: August 2022 – January 2021

Engagement:

• Create a standard template for all e-learning content using client’s logo and branding guidelines
• Develop a structural template for all content development, clearly identifying the key components of any learning content
• Develop a guide for creating formative & summative assessments questions

Our Client’s Brief:

Help rising TDK emerging leaders identify and refine their personal leadership styles, develop their emotional intelligence, Presentation & communication and acquire the skills that will enable them to bring out the best in others.

PPEARL’s Solution:

Over the course of 8 months, the budding leaders will identify areas of self-development. ​

They will learn to connect with others, and coach in a way that creates a true learning organization, ongoing and executed by leaders of every level from within the organization. ​

With this strong foundation of how they should engage with others in ways that help define the organization’s culture and advance its mission, we will give them practical and tangible know-how to drive and facilitate change by understanding the current forces of change to planning and implementing organizational change plans and ensuring their long-term sustainability. ​

To cap it off, the leaders will get to learn, practice and hone their skills in the art and science of effective communication. ​The program will be engaging, interactive and practical so that leaders can hone their strengths and give them practical ways to maximize their leadership potential. ​

Other Information:

A structured Hybrid program with 5 Modules was curated for TDK emerging leaders:

1. Self Awareness and Enablement
2. Coaching and People Development
3. Driving and Facilitating Change
4. Presentation and Communication
5. Learning Integration & Appreciation

Outcomes:

TDK participants was able to leverage and move forward as leaders with capability on using new skills provided to them.

A group project was completed at the end of Module 5 which shows all the learning and application the participants was able to extract out of.

On 2022, TDK commissioned PPEARL to run the same program to another set of TDK emerging leaders.

Feedback:

Facilitator was very reliable and clear to the participants. They stuck to 1 PPEARL facilitator which they keep coming back on. The 2021 TCDP was a very successful program.

Client/Industry: Global semiconductor company

Attendees: Mid-Senior Leaders

No of attendees: 25 participants

Duration: 11-month program

Mode of delivery: Virtual

Date: April 2022 – February 2023

Engagement:

Deliver a leadership development program journey.

Our Client’s Brief:

The client, a global semiconductor company, needs a well-rounded Leadership Program for their mid-senior leaders to develop their capability against the K&S competencies in leadership development, exposure to broader business and thought leaders, and practical implementation skills for their 25 leaders from Singapore, China, and Taiwan.

PPEARL’s Solution:

PPEARL delivered an 11-month learning journey to identify and refine the leaders’ leadership styles, as well as broaden their general business skills and acumen, during which they learned to identify which areas of self-development will be the most valuable to themselves and K&S. Through the eight modules listed below, they learned how to lead the business to success, build winning teams, lead change, deliver results, align strategies, and make high-value business decisions.

M1 – Personal Mastery and Self-Leadership (2 half-days)

M2 – Leading People to High Performance (2 half-days)

M3 – Leading and Motivating Dispersed Teams (1 half-day)

M4 – Managing Change (2 half-days)

M5 – Communication and Storytelling (2 half-days)

M6 – Business Acumen (2 half-days)

M7 – Aligning to Business Vision and Strategy (2 half-days)

M8 – Capstone Project – Business Simulation (2 half-days)

They also received practical and tangible skills, which were backed up by action learning sets to facilitate and drive development in themselves and ensure long-term sustainable results, as well as panel sessions on the metaverse, disruptive innovation, and industry 4.0 and a leadership game to supplement their learning journey. The program was fun, interactive, and practical. Our experienced facilitators and coaches have driven strategic outcomes, on a competitive, risk-free, simulated environment.

Other Information:

The pilot program was so effective with 25 leaders in Singapore, China, and Taiwan that they commissioned 2 more upcoming programs in the United States and Europe to provide the same learning experience for their mid-senior leaders.

Outcomes:

The mid-senior leaders have strengthened their leadership capabilities, which are anchored in their K&S organisational competencies, as well as learned the foundations of leadership, paving the way for them to become great leaders.

Feedback:

The client expressed gratitude for introducing them to the aforementioned modules, where they learned about the complexities of running a business and the importance of taking a holistic approach when making decisions. It gives them a general understanding of how leadership’s long and complex decision-making process works. They also practiced teamwork, analysis, and strategy brainstorming while having fun. They hope to expand these modules, which are extremely useful and valuable and would like to attend more sessions.

Client/Industry: Mass Media

Attendees: Leaders and Early Careers Network

No of attendees: 40-50 people

Duration: 1 hour

Mode of delivery: Virtual

Date: October 13, 2021

Engagement:

Deliver a 1-hour talk to equip leaders with knowledge and become a successful leader in the hybrid world

Our Client’s Brief:

The pandemic has caused a transition to remote working for our client.  As with many organisations, they have now decided to start adopting the hybrid work setup. Success of organisational transformation is heavily hinged on people, especially leaders who step up, embrace the change, and lead the organisation into the change. They wanted to create an environment where employees and leaders alike – are collaborating and bringing the Hybrid Work transformation to fruition.

PPEARL’s Solution:

PPEARL delivered a talk about working successfully in a hybrid world that helped the participants identify what is hybrid work, what are the skills of a hybrid leader, identify what type of hybrid leader are they, and what steps do they need to do to become a successful hybrid leader. The whole session was very engaging and informative, our speaker helped the participants to learn a skill that every leader of hybrid work needs.

PPEARL also provided all the participants cheat sheets and infographics which they can download and save which they can use for a quick reference even if the session is over.

Outcomes:

The participants were able to share their thoughts and experiences and relate it to what the speaker is talking about. They were able to identify which type of leader are they and what are the ways they can do to improve themselves and retain what their strengths are.

Feedback:

Client is very happy with the interactive session; they noticed that a lot of participants are participating in the activities and sharing their thoughts and answers through the chatbox and speaking up.

Client/Industry: Leading E-Commerce Platform

Attendees: All levels

No of attendees: 120-200 participants from Singapore, Malaysia and the Philippines

Duration: 2-hour workshop

Mode of delivery: Virtual

Date: 18 November 2021

Engagement:

Deliver a 2-hour “Allying Each Other Workshop” to help employees become more self-aware, advocates, and allies for one another.

Our Client’s Brief:

The client is the leading e-commerce platform in Southeast Asia and Taiwan and would like to raise awareness, of why it is critical for them to support and be allies to one another by narrowing down the participants’ occurrences of unconscious bias, familiarising them with its types, and assisting them in understanding unconscious bias in relation to women, working parents, minorities, and perceptions. They also want to discuss how they can be allies to others who are facing bias or discrimination in the workplace through an interactive discussion on how to make the workplace more inclusive by recognising critical moments and promoting allyship, as well as ways they can show up for their colleagues.

PPEARL’s Solution:

PPEARL delivered a workshop for “Allying Each Other,” a burning platform for bringing employees together and allying with one another in order to advocate, encourage, and unite employees. We addressed why it is important to advocate and be an ally for one another, how to be an ally to others who are experiencing bias/difficulties at work, and incorporated case studies on women gender bias, discrimination, and respect to which all levels of participants can relate through breakout activities and providing a cheat sheet as a takeaway that they can use even after the workshop. The entire session was interactive, and the Facilitator delivered it in an engaging and comprehensive manner.

Outcomes:

Participants have grown to value their work colleagues more and realised how being an ally can benefit the company in every way. Participants are now aware of their unconscious bias and how to overcome it.

Feedback:

The client is very happy as success was ultimately attained after the program, along with the realisation of what they would refrain from doing, begin doing, and continue doing as an ally or advocate for others.

Client/Industry: Pharmaceutical

Attendees: Sales, Marketing and Medical

No of attendees: 18

Duration: Three half day sessions

Mode of delivery: Virtual

Date: December 8,9,10 2021

Engagement:

Three 3-hour and 30 min workshops were curated for the team building and strategy event with incorporating change to the program.

Our Client’s Brief:

The Client had needs for PPEARL to reach. The sales team is what needed more focus on since they were the team that needed more collaboration and commitment, they were the hanging fruit. Client had lots of input that they wanted to happen in the 3-day program. Coaching was initially included in the program but was not used. The Client needed a workshop that not only is about team building but is also to strategies the future of 2022 and to incorporate a change that would exceed the company’s production to greater heights.

While the Medical and Marketing department of BI specialty team was doing great over the years, the sales team needed more inspiration and need more focus in realizing what needs to be changed.

PPEARL’s Solution:

Three 3-hour and 30 min workshops were curated for the team building and strategy event with incorporating change to the program that would bring the participants to another level. We incorporated the idea of the book “Who moved my cheese”. Staying and continue to do the same routine would not show growth which we solutioned to change.

We used the “Future Backwards” concept. This is when participants will brainstorm about their past, current and future. They will learn to not do the same thing that they were because doing the same thing will not bring you to where you want to go in the future.

Outcomes:

Participants understood the need for change for a better work ethics and growth while explaining the whole “Who moved my cheese” book concept which was incorporated in the program. Participants now know what to do moving forward while has having a great team bonding session. Participants came to understand at the end of the workshop on what to do to reach their goal and how to avoid possible negative scenarios.

Feedback:

Client was okay with the workshop, client requested for a serious type but there were resistors in the participants who thought the workshop was too serious and about work.

Client/Industry: Manufacturer of hearing aids

Project type: eLearning framework and guidelines

Date: February 16, 2022 – May 26, 2022

Engagement:

• Create a standard template for all e-learning content using client’s logo and branding guidelines
• Develop a structural template for all content development, clearly identifying the key components of any learning content
• Develop a guide for creating formative & summative assessments questions

Our Client’s Brief:

The Client wanted to have a standard framework and guidelines for all their eLearning projects. Their main personnel in charge of eLearning had left the company leaving future eLearning projects with no structure and framework. They wanted to keep eLearning consistent and framed moving forward.

• The company is using a legacy LMS (Docebo)
• Currently, multiple stakeholders use the LMS for disseminating courses to smaller user groups within the organization
• There is no consistency in the form or design of learning content uploaded on the LMS.

PPEARL’s Solution:

The objective is to deliver a world class quality and usable toolkit that allows the client’s dispersed teams to effectively deliver engaging learning experiences to its employees in a consistent manner globally.

Other Information:

A structured and process driven project was set to deliver the clients needs and was turnover in 2 months.

Outcomes:

After several meetings, reviews, alignments and hard work. PPEARL was able to deliver the following deliverables:

• Standard template for e-learning content
  • SCORM content
  • PowerPoint
• Detailed design guideline manual
• Content development process checklist
• Structural guide for content development

Feedback:

Client had received all the materials and took full ownership of all that was created. Minor tweaks will be done internally to have it consistent with the company brand. Some feedback were provided such as “Really close to the WSA brand look and feel – Well Done!” and “The project looks good”.

Moving forward the client will now have consistency and similar experiences will be provided to their employees even with outsourcing from different vendors using the materials curated in this project.

Client/Industry: Semiconductor Company

Attendees: Information Technology team

No of attendees: 31 in total

Duration: 2-half-day workshop

Mode of delivery: In-person

Date: July 12 and July 15 2022

Engagement:

Deliver a 2-half-day workshop to improve team communications using MBTI

Our Client’s Brief:

The client has been coming up with new ways for manufacturers to make microchips smaller, cheaper and more powerful. Through their innovations, they create new technologies that open up endless possibilities for us to share, enjoy and organise our life better. The scale of their work might be microscopic, but the results are enormous. They start by connecting atoms and end up connecting the world. Supporting advances in communications, entertainment, energy, transport and medicine for us.

PPEARL’s Solution:

PEARL delivered a Myers Briggs Type Indicator (MBTI) Workshop that helped the participants understand their own communication preferences and how they interact with others. Having an awareness of what MBTI is helped them adapt their interpersonal approach to different situations and audiences.

The whole session was engaging and informative, and our Facilitator helped them to identify their MBTI types using MBTI Step I – Introducing the MBTI dichotomies.

Other Information:

The Facilitator used a miro board to collect all the participants’ details and MBTI type. The goal of the activity will act kind of an ice breaker, to know the other participants before starting the session

Outcomes:

The participants were able to have a clear picture of their personalities, got to know their colleagues better, and they discovered to receive and communicate information, understood their colleagues’ psychological preferences, and how to communicate with people with different communication preferences.

Feedback:

With the successfully delivered workshop, the client was very satisfied with the service of PPEARL. They also look forward to doing the MBTI Step II – exploring the sub-facets and nuances of the MBTI for making decisions in problem-solving and innovation. This helps individuals, teams, and leaders to increase awareness of personal communication preferences and appreciation of the different MBTI Type.

Client/Industry: Asset Management

Attendees: C-suite to C-minus 2

No of attendees: 21

Duration: 2 half days with team coaching follow-ups

Mode of delivery: In-person

Date: August 2022 – October 2022

Engagement:

People empowerment enables us to not only delegate work but to also develop our people as well. Empowerment allows our employees to grow as they do their jobs. If they can do their jobs well, then as managers we can get through our workload too. Delegation also allows customers expectations to be met as well. In the “insta” world that we live in, quick customer centric decision making will enhance customer service, organizational branding & loyalty.

CliftonStrengths was the tool engaged for the project and was successfully carried out and leveraged among the leaders.

Our Client’s Brief:

HR team reached out stating that RQAM Leaders need empowerment and accountability in what they do. They would need continuous follow-ups with action plans. Needed a tool to have successes moving forward to leverage on.

PPEARL’s Solution:

Leaders will be able to set boundaries for their work & delegation.  They will be able to manage performance by output rather than by micromanaging. Leaders will be able to understand the importance of coaching skills in the development of employees

All 34 reports of the Cliftonstrenghts was rolled out amongst the leaders to find out the strengths and what are their low points. This enables the leaders the empower their strengths and learn from each other on their colleagues strengths.

Other Information:

1. Understanding delegation – why & how
2. Accountability for performance
3. Moving from prescribing to coaching

Outcomes:

Commitments:

1. Harvest Learnings from Projects or Deals
2. Vertical Communication – down the chain
3. Create a group to investigate potential psychological safety challenges
4. Information sharing cross departments & teams
5. Goal / Objective Alignment cross departments & teams
6. Stakeholder Management

7. Unified communications – determine common platform to use (eg Teams or WhatsApp, etc)
8. Regular check-ins with team members
9. Create & communicate delegated authority (for individuals & departments)

Was a successful workshop where RQAM found Trust, accountability, Communication, Goals, and Commitments moving forwards.

During the Coaching sessions which rolled out after a month, The facilitator and able to see implementations already taking place from the workshop.

Psychological Safety being another point being rolled out by RQAM as well.

With this, RQAM has rolled out 4 new opportunities with PPEARL.

Feedback:

The CEO found the workshop very effective and the facilitator as well. They had continuous relationship with the facilitator on 4 other opportunities rolled out.

“Great structure and delivery. Follow-up opportunities will be given to PPEARL to run the same session for minus 1’s, a detailed workshop, and a workshop on customer experience.” CEO

Client/Industry: Pharmaceutical company

Team: Regional Controlling team

No of attendees: 32 (9 countries: INDO, MY, SG, TH, VN, PH, S KR, AU, NZ)

More info: 8 HP Controllers, 11 AH Controllers, 7 EF Controllers, 1 Medicine Controller (KR), 5 ROPU centre Controllers.

Duration: 2 half days with team coaching follow-ups

Mode of delivery: Virtual

Date: 28 & 29 April, 9:00 AM – 1:00 PM

Engagement:

Communicating effectively is essential specially for controllers, it is the main way of interaction and Having good communication skills means relaying your message to others in the clearest, most concise form possible. But also understanding key stakeholders and each other is crucial. These needs would have to be leveraged on.

Our Client’s Brief:

The Controlling team has embarked on a team development journey. Last year, the focus was on being better finance business partners. They did a self-assessment on FP&A (Financial Planning & Analysis) and case study on controlling scenarios in the organization. Overall, the feedback was positive and people learned new information. However, they wanted the facilitator to share more knowledge and learn more from an external expert.

This year, the team will be joined by colleagues in AU and NZ, as part of a regional integration from SEASK to ASKAN. The theme is to ‘Learn & Grow.’ Specifically, the focus is on learning effective communications with a focus on presenting to different audiences.

The client wishes to begin with a personality assessment to identify their own preferences and then understand the need to master ways to communicate with different people.

PPEARL’s Solution:

2 half days effective communication and stakeholder management workshop was curated for the BI controllers with coaching follow-ups. A very interactive workshop using the Myers Briggs Type Indicator and Stakeholder management helped the controllers understand each other’s MBTI and also how to engage with their stakeholders.

Individual coaching was complimentary was provided to the participants for them to understand their MBTI more.

Outcomes:

Participants were able to understand their MBTI type, also understood how to learn any person’s MBTI by observing them. This helped participants how to communicate, influence and understand the different types of MBTI. All also received their own type of report.

Participants were able to learn how to make a stakeholder map and map their stakeholders accordingly. This showed the stakeholders that were very effective and also not. This also brought and understood all the relationships.

Feedback:

“Thank you very much to the PPEARL team. We really appreciate the work you have done with us this time around. It was a good session, and I could see that the controllers enjoyed it.”

HR Business Partner, SEA & Korea

World’s largest private pharmaceutical company

Client/Industry: Risk Services, Big 4 Accounting Firm

Attendees: Partners, Directors and Senior Managers

No of attendees: 20 in each workshop, 147 in total

Duration: 3.5-hour workshop

Mode of delivery: In-person

Date: June to November 2022

Engagement:

Deliver a 3.5-hour CliftonStrengths workshop to aid self-awareness and team bonding

Our Client’s Brief:

The client has a diverse talent from various service lines such as Assurance, Business Consulting, Global Compliance, Cybersecurity, Digital Trust, etc.  It wanted to capitalise on everyone’s unique strengths and expertise to promote work efficiency and drive a high-performance team culture where people leveraged their strengths and complemented each other. The client wanted to improve working relationships and profile their strengths across the business unit.

PPEARL’s Solution:

PPEARL delivered a CliftonStrengths Workshop that helped the participants identify their natural talents and capacity to perform. The use of the development tool enabled the participants to understand the concept of, “the more you use your strengths, the stronger they get,” and appreciate how strengths awareness can tailor talent to task and improve performance. The whole session was engaging and informative, and our Expert helped participants capitalise on how they are uniquely powerful.

The Partners found it especially useful to see their teams’ Strengths plotted onto Team Grids, which allowed them to have a bird’s eye view of their overall team profile and take stock of their talent quickly.

Other Information:

The pilot was run with 16 Partners, who saw so much value coming out of the session that they commissioned 7 more workshops to cover their staff population of Senior Managers and above. There are plans to roll this out to the rest of the 3,000 employees in their Singapore office.

Outcomes:

Workshop participants were able to have a clear picture of their strengths, were given strategies to collaborate more effectively with their colleagues and improve interpersonal relationships at work.

Feedback:

The client was very happy that PPEARL successfully delivered a workshop that enabled them to learn and understand their team’s strengths, recognise how different strengths complement each other, and realize how they can work more effectively with their colleagues. They are also looking forward to more smaller group sessions or individual coaching sessions.

Client/Industry: Freight Forwarding and Transportation company

Attendees: Management Trainees

No of attendees: As per advise of the client

Duration: Around 36mins

Mode of delivery: Virtual

Date: May-July 2022

Engagement:

Run a battery of ‘three tests’ for management trainee potentials, do all the test administration process in the back-end, analyze the results, and briefing to HR and management.

Our Client’s Brief:

They are known for providing flexible solutions to complex problems and providing innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. They also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. They want to understand candidates’ learning potential and adaptability, quickly and accurately assess candidates at scale, and provide all candidates with truly engaging experiences.

PPEARL’s Solution:

We offered them the SHL Verify Interactive G+. This is a test of general cognitive ability that also generates accurate assessments of three abilities: Deductive Reasoning, Inductive Reasoning, and Numerical Reasoning. The Verify Interactive suite of assessments, including G+, is a set of assessments designed to offer an interactive, business-relevant approach to predicting workplace performance using an engaging, activity-based assessment design that can be deployed on any device type, including mobile phones. The Verify Interactive – G+ test utilises computer adaptive technology that has shorter testing administration times, the ability to offer the test in an unsupervised setting, and gives us a more precise score.

Other Information:

The SHL G+ ability tests encompass the following: Send invites to candidates, Follow-up with calls, Proctor wherein they dial in and leave their camera’s on whilst they complete the tests in the presence of the PPEARL Team and generate the reports. After the reports have been generated, we forward them to the client to analyse the results.

Outcomes:

The client was able to identify the right candidate and compare the scores based on the norms

Feedback:

The client is very satisfied with our service because of the smooth process and timely action.

Client/Industry: Leading E-Commerce Platform

Attendees: Technical Leaders, Assistant Managers and Managers

No of attendees: 40 in each workshop; 160 in total

Duration: 2.5-hour workshop

Mode of delivery: Virtual

Date: June to August 2022

Engagement:

Deliver a 2.5-hour Leadership and Communication workshop to equip new line leaders with their new roles.

Our Client’s Brief:

The client has new line leaders who do not have experience in handling people which makes it a difficulty for them to apply the strategies they want for their team. They have the potential of being a good leader but they do not know how to execute it. Their leaders have a lot of ideas on how to improve processes however they do not know how to communicate it. One of their issues is how to act and communicate in difficult situations. They want their new line leaders to enhance their leadership potential and upscale their communication skills to become a better leader for the organisation. They want their leaders to have the foundation of leadership and have the right skill set to be a good leader.

PPEARL’s Solution:

With the issues the client presented and their goals for this engagement, we thought of conducting a Leadership Fundamentals programme wherein their leaders will learn the foundation of leadership. To support this, an Advanced Communication skills programme was also conducted so that the new line leaders can effectively carry out their adapted leadership skills, and communicate clearly among their team with structure to help them in difficult situations.  We curated the programme to be a facilitation wherein the participants learn through each other. Individual and breakout group activities were conducted to facilitate the learning and ensure that the fundamental concepts discussed can be applied directly to their respective roles. The whole session was interactive and we made sure to present real life scenarios and examples so that participants can relate and easily adopt it to their own teams.

Other Information:

The pilot was run with new line leaders, who saw so much value coming out of the session that they commissioned us to do the Train the Trainer programme. We will train their in-house trainers so they’ll be able to conduct the Leadership and Communications programme across all employees of their organisation.

Outcomes:

By the end of the session, participants were able to learn the fundamentals of leadership which paves way to becoming a good leader. We were able to equip them with the right communication skills to communicate clearly with their team. Their mind set has been refocused to becoming a good leader as they now have structure especially in decision making.

Feedback:

The client was satisfied with the overall programme. We got positive feedback from the participants as well as the management. They were very happy with the experienced facilitators as the programme objectives have been achieved.

Client/Industry: Commercial Property Company

Attendees: All levels

No of attendees: 50-60 participants

Duration: 4-hour Teambuilding Activity

Mode of delivery: In-person

Date: 29 April 2022

Engagement:

Deliver a 4-hour “Team Cohesion Building Workshop” that will strengthen their teamwork and enable them to leverage on each other’s strengths.

Our Client’s Brief:

The client is Commercial Property Company that has undergone significant and exciting growth in recent months and is currently in need of a workshop that will strengthen their teamwork and enable them to leverage on each other’s strengths. To this end, the client’s team has commissioned PPEARL to submit a proposal to deliver a team-building workshop for the 60 leaders in Asia. Through a series of planned activities, the client’s team will be able to strengthen and build bonds with each other. The program will be anchored on client’s prioritised cultural traits, which are: C-aring, L-earning, A-chievement, P-urpose (CLAP).

PPEARL’s Solution:

PPEARL delivered a workshop for “Team Cohesion Building Workshop” where they did activities that help people learn how to work together and get along, build trust and team bond, illustrate the advantages of cooperation over competition, help the team see one another in a different light, and allow colleagues to connect in different settings.

Outcomes:

Participants have learned was that will strengthen their teamwork based on the learning outcomes from each activity that they did during the session. They also learned how to leverage on each other’s strengths after the session.

Feedback:

The client is very happy with the outcome of the session. They liked that the session is very engaging and interactive. They are also happy that PPEARL was able to anchor their cultural traits to the session.

Client/Industry: IT security consulting company

Attendees: GovTech CE, DCE, Director, NDI (National Digital Identity)

No of attendees: 10 (4 Speakers, 6 Journalists)

Duration: 1-hour program

Mode of delivery: In-person

Date: September 19, 2022

Engagement:

Deliver a 1-hour crisis communications segment that will evaluate the participant’s ability to manage crisis scenarios as a result of cyber-attacks.

Our Client’s Brief:

The client provides IT and cyber security services to government, including servicing in various industry sectors such as financial and banking, telecommunications, ecommerce, healthcare, high-tech manufacturing, travel and aviation, media publishing and advertising, fintech, cloud, energy, insurance, and education. They help many customers to enhance their overall application security through application self-defence and better management of secure software development life cycle.

PPEARL’s Solution:

This 1-hour program helped to exercise the crisis communication process that includes identifying the composition of the panel of members and spokespersons, preparation of the communications plan, and staging a press conference.

The press conference was conducted based on the scenario planned for the cyber attack. The participants had a discussion, planned, and delivered a press conference at a significant stage of crisis, and worked on the anticipated questions from the media and the responses to challenging questions.

The press conference was joined by a few “journalists” provided with scripted questions to test the ability of the panel members to respond to them.

Outcomes:

The press statement was well prepared with critical information for the media. Some of the journalists’ questions were already answered in the statement about the ransomware amount and the Government’s position on the payment of ransomware. The “journalists” were prepared with a list of questions covering several areas – ransomware attack, impact on businesses, stolen data and sale of data, actions taken by GovTech, support to affected users, compensations, investigations and reputational impact. The Panel Members handled the press conference well. They shared useful information and responded to the questions smoothly.

Feedback:

The feedback from the client is very positive on the great support for the Mock-up Conference. The session ended with a good note from the sponsor, GovTech. They are happy with the coordination and smooth transaction that PPEARL gave to them.

Client/Industry: Global Pharmaceutical Company

Attendees: Marketing and Medical Affairs Team

No of attendees: 23 Participants

Duration: 1.5 day workshop

Mode of delivery: In-person

Date: May 30 and 31, 2022

Engagement:

Deliver a 1.5-hour Team Building activity where all participants get back together and celebrate their plans moving forward.

Our Client’s Brief:

Boehringer Ingelheim has undergone significant and exciting growth in recent months and is currently in need of team building activity for its marketing and medical affairs teams that will build their personal connections, strengthen their teamwork and enable them to leverage on each other’s strengths. As BI aims to promote a working environment where employees feel safe and are able to speak up, the team building activity should also cover these key objectives. Both teams should be able to learn how to collaborate with one another and establish a cohesive and share vision to fulfill the organisation’s goals.

PPEARL’s Solution:

The team building activity was conducted with a focus on creating a safe environment for participants to bring their issues to the surface, so that they may talk about it professionally and – provide participants the chance to go into breakout where they are sorted in their Therapeutic areas (combination of Marketing and Medical) and let them plan the way forward. PPEARL conducted 45min advanced interview with all participants prior to the workshop to understand them better.

Other Information:

The Facilitators used Lego Serious Play as a central tool to facilitate conversations. Participants left with a team-created ‘cheat sheet’ on their agreed communication model and principles of working in an outstanding team.

Outcomes:

This team building helped strengthen their relationships and communication at work. They learned about communication, conflict management, and team relationships using a variety of tools. They developed their shared model of an outstanding team using Lego Serious Play in a series of playful activities.

Feedback:

The client was very satisfied with PPEARL’s successfully delivered team building. They were able to use a variety of techniques in order to build better relationships with their colleagues and to articulate clearly what their shared team vision is.

Client/Industry: University

Attendees: Individual contributors and people managers

No of attendees: 22

Duration: 2 half days with team coaching follow-ups

Mode of delivery: In-person

Date: June 29 – July 1

Engagement:

Gallup CliftonStrengths was the tool engaged for the project and was successfully carried out previously by an external trainer, NTU now is looking for a training that would cater the next batch of PACE participants.

Our Client’s Brief:

NTU consists if an Intact team, Finance, and Ops in their center for professional and continuing education (PACE).

NTU has an account and in the past has already did some sessions for their colleagues from other colleges/ schools, it was done by an external trainer.

To establish a stronger team foundation, building the team working culture towards more collaborating with the mindset to achieve a common goal. The team has grown extensively and they have an aggressive target to achieve. It is timely now to let the team know each other better and continue to identify/nurture key talents.

NTU will be Composed of 22 mixtures of both IC and PM participants to undergo the training.

PPEARL’s Solution:

A 2 half day workshop about CliftonStrengths with the participants leveraging on the full 34 reports.

Knowing each other’s’ Talent Themes and the unique strengths that each member brings is a fundamental premise to team building, team bonding, and team engagement.

Help everyone learn about themselves and each other’s Talent Themes. Help them understand what would make them better at work every day. Help them build teams from the inside out.

Teams that truly understand their own individual and each other’s Talent Themes learn quickly how to work with people who don’t understand them. They help each other distinguish jobs that don’t fit and enable everyone to focus on how members can contribute, rather than how they cannot.

It sets teams up to help each other do what they do best, and puts them in a position to do that every single day.

Outcomes:

Participants were able to understand their strengths and learned how to apply it in their day-to-day work.

• Improving working relationships
• Building trust
• Improving Communication
• Promoting Healthy Conflict
• Improving Collaboration

Feedback:

The session went very well as the participants had feedback that were common such as understanding how to collaborate with each other and understand each other’s strengths. This also allowed them to understand their gaps.

Team coaching for CliftonStrrengths is set to be launch early 2023.

Client/Industry: Commercial Property Company

Attendees: All levels

No of attendees: 60 participants

Duration: 1-hour Keynote

Mode of delivery: Virtual

Date: 20 July 2022

Engagement:

Deliver a 1-hour “Sustainability Keynote” that will help the client’s employees to learn more about The Sustainable Future: Trends, Strategies, and Forecasts.

Our Client’s Brief:

The client is Commercial Property Company that aims to train all their employees on sustainability. One part of their training is to have a Sustainability Keynote from one of PPEARL’s famous sustainability speaker to be part of their Learning Festival. Their goal is to arm all their employees with sustainability knowledge by 2021, extending this effort to their supply chain and other stakeholders thereafter.

PPEARL’s Solution:

PPEARL delivered a 1-hour keynote that addresses top two challenges that the client is facing. Topics discussed are preparing today for the challenges of a sustainable future, how will sustainability influence the enterprise, impact cities, create new clean energy, drive supply chains, manage climate risk, affect employment, kickstart emerging tech and health. These are part of the client’s top challenges.

Outcomes:

Participants have learned many thing about the sustainability keynote which helps them step closer to achieving their goal to be armed with sustainability knowledge before the year ends.

Feedback:

The client is very happy with the outcome of the session. They liked that the session is very engaging and interactive. They are also happy that the speaker is very knowledgeable and professional in delivering his keynote.

Client/Industry: Global semiconductor company

Attendees: Executive Leadership Team

No of attendees: 9 participants

Duration: 1.5-hour training program

Mode of delivery: In-person

Date: August 10, 2022

Engagement:

This is a 1.5-hour facilitated training program to help participants understand the systemic nature of D&I, how this manifest in their contexts, what considerations and challenges they may face and how they want to move forward as a leadership team.

Our Client’s Brief:

The client wants to build beyond basic knowledge of D&I and how it affects relationships and performance in the workplace. Using a discursive framework, this session has in-built flexibility to focus on the technical and practical aspects of D&I that are most relevant and critical to the organisation in order to provide direct and genuine assistance to the Executive Leadership Team.

PPEARL’s Solution:

PPEARL delivered a 1.5hour program that helped the participants with positive trends and current concerns in the organisation, supported mentoring by the Facilitator on how these issues could be tackled and what are the next steps on the agreed action plan and follow-up.

Outcomes:

They were able to recap the impact of DEI on business performance & increasing employment law compliance, the benefits of embracing DEI in an organisation’s culture, and the importance of executive sponsorship. They also covered the challenges in implementing effective DEI in their organisation, understand the different DEI segments that need to be addressed, and next steps moving forward.

Feedback:

The training went really well. They would like to have training for their Human Resource Team, Managers, and All Staff.

Client/Industry: Manufacturer of hearing aids

Attendees: All employees

Duration: 2 months

Date: October 2022 – December 2022

Engagement:

Our partner Zilliobit was engaged to bring out a high-quality eLearning for the client. It is assumed that all source content will be provided by WSA in an editable format. Translation will be managed by WSA and will be provided to PPEARL for Subtitle integration.

Our Client’s Brief:

The Global Head of Diversity and Inclusion reached out to PPEARL looking for an interactive and engaging eLearning that would address their organisations concern of raising awareness about Anti-Harassment.

9 languages would have to be implemented to cater the WSA staff globally with a mandatory assessment to test the knowledge of the participants after taking the course. It should be animated so that participants would not feel bored. Also wanted to add a video of the CHRO and CLO at the beginning of the eLearning.

PPEARL’s Solution:

Build eLearn of 15-20 minutes for WSA on Anti-harassment – English, Japanese, Mandarin, Spanish, French, German, Korean, Polish and Danish

• The eLearn will be built using Articulate Storyline 360. It will be 100% responsive down to tablets and scalable on mobile phones.
• Level of Interaction chosen:
  • Level 2.5 – Teach screens and scenarios will use 2D animations of up to 45 seconds each.
• The eLearn will also include a CHRO or CLO head video at the beginning emphasizing the need for Anti-harassment.
• A What’s in it for me animation of up to 1 minute will also be added at the beginning of the course.
• Module level questions/Formative questions –will be interspersed throughout the eLearn.
• Mandatory Scored Assessment will be included – A passing score in the Assessment will determine course completion.
• The eLearn will also include professional voice over by a single artist. PPEARL will share voice samples for WSA to choose the artist. Audio script and coordination with audio production house will be managed by PPEARL. Cost provided for both levels include cost of English audio recording.
• Final deliverable from PPEARL end will be a Scorm 1.2 package that will be deployed on WSA’s LMS. PPEARL will also provide a web package that can be deployed on WSA’s Sharepoint.

All LMS deployment support will be provided by PPEARL.

Outcomes:

An engaging level 2.5 20-minute eLearning about anti-harassment was curated with client’s satisfaction to roll out the eLearning globally in WSA’s LMS. All source files were also provided to WSA for their use of amending any small changes.

Feedback:

The Global Head of Diversity and Inclusion is very happy with the eLearning being produced by PPEARL and is has appreciated the hard work done. The client appreciated the seamless communication throughout.

Client/Industry: Global semiconductor company

Attendees: People Managers, Manager level and above, from Finance and IT

No of attendees: 40 participants

Duration: 3-hour teambuilding

Mode of delivery: In-Person

Date: 22 June 2022

Engagement:

Deliver a 3-hour teambuilding program on leadership.

Our Client’s Brief:

The client, a global semiconductor company, is looking for a workshop to help them improve their leadership and communication skills so they can better leverage each other’s competencies. They believe that leadership is very important in driving collaboration and motivating teams, and since the Finance and IT summit is being held in Singapore with managers from Malaysia, Netherlands, and the United States, it would be a good opportunity to have training around the areas listed above, and making it more interactive would drive greater participation and learning.

PPEARL’s Solution:

PPEARL delivered a teambuilding program outlining leadership based on the client’s career progression framework, including topics such as leading for business success, creating winning teams through teamwork and collaboration, setting and aligning strategies, and so on. Through activities such as What’s My Value, Knowing Me Knowing You, Master Mined, and Unlock, we helped the participants learn how to work together and get along, build trust and team bonds, illustrate the benefits of cooperation over competition, assist the team in seeing one another in a different light, and allow colleagues to connect in a different setting. The program was very engaging, and the Facilitators delivered it in an entertaining and instructive way.

Outcomes:

The Finance and IT teams were able to strengthen and form bonds with one another that were anchored in their career progression frameworks, as well as learn the foundations of leadership, paving the way to becoming a great leader.

Feedback:

The client found the program to be very engaging, met objectives, and exceeded expectations.

Attendees: 50-150 participants

Duration: 1.5 hours

Mode of delivery: Virtual

Date: August 24, 2022

Engagement:

We proposed a topic about great storytelling which enhances one’s credibility, believability, and presence. This age-old technique is at our disposal when communicating and sharing information, but we often forget to use it in the corporate world.

This program will re-introduce the techniques and tips of great storytelling, help participants overcome their fear of storytelling, and to inspire a spirit and culture of storytelling in CapitaLand.

Our Client’s Brief:

• Our client is Looking to run an online session about having executive presence, personal branding and enhancing communication skills
• Essentially looking at self-improvement talks for their colleagues globally
• Attendees are very non-interactive and have camera’s closed always
• Should be able to suggest to make the session better

PPEARL’s Solution:

We had a 1.5-hour session titled ‘Using Storytelling to Enhance Your Personal Branding and Presence’ that made the participants learn the building blocks of great storytelling, and will each have an opportunity to create and practice sharing their stories for various purposes.

• Interactive presentation in plenary to understand the techniques of storytelling and using it to build your brand, enhance your presence, and communicate effectively
• Selected participants to plan and prepare their stories to be presented in the session
• Gave the participants a framework to take away with ‘The 3s of storytelling’ Setup, Struggle, Solution

Outcomes:

An engaging 1.5 hour session that had made the participants engaged. Client did not expect that the participants to on their camera and speak.

Participants learned how to the building blocks of great storytelling, and will each have an opportunity to create and practice sharing their stories for various purposes. They walked away with a framework and ways to build a story to build their presence and for self improvement.

Feedback:

The Senior Executive advised “Many thanks for a great session! Glad to see that our colleagues enjoy and participated. It was super interactive, engaging and truly inspiring!”

The AVP for People and Culture advised “Thank you for the amazing support from start to finish”

This led to many more opportunities with Capitaland

Client/Industry: Leaders in access solution products in homes, businesses, and institutions.

Attendees: Sales Team

No of attendees: 70-80 people

Duration: 4 hours

Mode of delivery: Virtual

Date: 8 August 2022

Engagement:

Deliver 4 hours of Sales Training sessions to aid strategic initiatives to the sales team. And for them to be engaged, find motivation at work, and have a goal to be a top performer.

Our Client’s Brief:

The client has access to solutions in different areas such as, homes, businesses, and institutions all over China and Southeast Asia. They experienced significant and exciting growth over the past few years. And because of this, they wanted to produce more competitive salespeople by knowing more strategic initiatives. The client wanted to develop and create a strong bond between their sales team to share common goals and to be motivated to work.

PPEARL’s Solution:

PPEARL delivered a Sales Training Session that helped the participants discover their values and ability to perform. With the help of our Expert, who facilitated the training, was able to gain more knowledge and strategies on how they are going to sell the products. The session was very interactive and participants were also able to share some ideas with the other participants.

Outcomes:

Participants were able to identify their strengths and capability to perform. They were able to enjoy the session because of the sample situations that were given by our Expert which drove them to be more motivated to work.

Feedback:

Overall, the feedback of the client is very positive and good. Our Expert is experienced and skilled in terms of doing a Sales Training Session.

Client/Industry: Government-linked

Attendees: Mixed level and function

No of attendees: 51 in total

Duration: 1-full day Program

Mode of delivery: In-person

Date: October 14, 2022

Engagement:

Deliver a 1-full day program to prepare the organisation for new announcements, accepting uncertainties, hinging on sesnse of ownership, and alignment with new directions

Our Client’s Brief:

This organisation is involved in many philanthropic activities that support Singapore and the region. They want to prepare the staff for a transition or any changes in mindset and help them prepare for TF2035 vision. They have a 5shifts which represents a big change, reorganisation and transitioning.

PPEARL’s Solution:

PEARL delivered program where they did activities that draw linkages to the 5 shifts (From IOM Framework to Whole TF Impact Strategy, From Piloting Programmes to Delivering Systems Impact at Scale, From Operator to Investor & From Partner of Government Agencies to Builder Enterprises, From Southeast Asia to Asia, and From Generalist Project Management to a Competency-oriented Temasek Foundation).

The whole session was engaging and informative. Our Facilitator did the activities:

• Strengths Wheel- Ownership how our strengths can lend to the bigger picture
• GroupWorks Card Game- Alignment of Values through Trust and Confidence
• Appreciative Inquiry – Innovation moving forward with positive-minded approaches

Other Information:

Temasek Foundation has 6 Considerations (TF experience as building block, Complexity of issues, Climate change, Pandemic X, Divisions, and Disruptions) that guide pivots required to move towards the TF2035 Vision.

Outcomes:

Participants learned to leverage personal strengths, align values with colleagues for greater cooperation and harmony, and gear towards a transition mindset and embrace changes.

Feedback:

The participants enjoyed the program, found the program a way to bring the team together, informative and they are satisfied on the Facilitator’s delivery and content.

Client/Industry: MNC, Specialty Chemicals

Attendees: HR APAC Team

No of attendees: 40 people

Duration: 2 hours

Mode of delivery: Virtual

Date: 11 November 2022

Engagement:

Deliver 2 hours of Team Building program to improve inter-team communication, increase collaboration and motivational levels among team members, and to help to get to know each member of the team better.

Our Client’s Brief:

The client is one of the world’s leading specialty chemical companies. They contribute to value creation with innovative and sustainable solutions for customers from many industries. They were able to generate double-digit sales and EBITDA growth in Q3 2022. And because of this, they wanted to celebrate this success and help their HR team to build trust and collaboration with each member of the team. The client wanted to ensure that they will celebrate this success as this will help their HR teams to be more inspired in coming to work.

PPEARL’s Solution:

PPEARL delivered a Team Building program that helped the participants build trust, and collaboration and get to know each member of the team better. With the help of our Game Master, who facilitated and prepared the games and activities, we were able to let the participants enjoy and share their learnings and key takeaways about the activities they did and how it helped them improve their teamwork.

Outcomes:

Participants were able to learn how important it is to have a team collaboration and teamwork in order to reach a certain goal. They were able to appreciate each team member because everyone of them has a role to play.

Feedback:

Overall, the feedback of the client is very positive and good. Our Game Master is experienced in terms of doing a fun and exciting Team Building Program.

Client/Industry: Property Technology Company

Attendees: Global audience from SEA

No of attendees: 100 pax

Duration: 1-hour

Mode of delivery: Virtual

Date: 10 October 2022

Engagement:

Deliver a 1-hour workshop in celebration of World Mental Health Day.

Our Client’s Brief:

The client is the leading property technology company in Southeast Asia, and they would like to conduct a speaking engagement for their colleagues globally on the topic “How to Manage Stress and What Are the Signs and Antifragility” in honour of World Mental Health Day.

PPEARL’s Solution:

PPEARL conducted a workshop titled “Combat Your Stress & Build Systems of Strength” to educate participants about the biological, personal, and professional roles of stress. We addressed the key points of critical awareness and response to the stressors that present and impede well-being while creating an inclusive, non-shaming dialogue that is critical to surviving and thriving in these difficult times using psychological concepts. This was accomplished by involving them in various activities such as breathing exercises and collecting detailed feedback. The facilitator delivered it very well and engagingly enough that a large number of participants stayed until the session ended.

Outcomes:

The participants have become more informed individuals, normalized emotional struggles, and they have walked away with coping tools and a commitment to wellness.

Feedback:

The client was thrilled with the program’s success in such a short timeframe of less than a week.

Client/Industry: MNC Manufacturing – Hearing Devices

Attendees: mixed levels and functions

No of attendees: 25 participants

Duration: 3 hours

Mode of delivery: In-person

Date: 28 October 2022

Engagement:

The 3-hour workshop has run about Design Thinking using Lego Serious Play.

Our Client’s Brief:

The Client has reached out to PPEARL to provide their employees realisation that innovation does not need to only happen in R&D, product teams, and design teams. That, regardless of function, can staff innovate better, faster, and cheaper, within the whole organisation.

PPEARL’s Solution:

The 3-hour workshop was curated to deliver client needs of developing their teams through Agile Design Thinking incorporating LEGO Serious Play.

Outcomes:

• Participants appreciated the Design Thinking process better and apply the concepts to their work.
• Participants built and shared their ideas using metaphors.
• Participants has been generated ideas that help with innovation and solve complex issues.

Feedback:

PPEARL delivered met the participants’ expectations based on their responses. They showed their interest and express themselves during the session. Participants enjoyed and hung up on the time.

Client/Industry: Global European Manufacturing – Personal Medical Device

Attendees: CHRO + Direct Reports

No of attendees: 13 pax

Duration: 2-hour

Mode of delivery: In-person

Date: 16 November 2022

Engagement:

Deliver a 2-hour program for the Global HR team in the ‘Future.’

Our Client’s Brief:

The client is a privately owned hearing aid manufacturer with offices in Denmark and Singapore, and they want to run a program for their colleagues around the world to help them build teams and set goals for the next 5-8 years. They want someone who understands human resources and the various functions of human resources, such as talent acquisition, talent management, learning and development, diversity, and inclusion, as they want to be an exemplary organisation that attracts global talent and becomes the best employer of choice.

PPEARL’s Solution:

PPEARL held a workshop titled “The Future of Human Resources in the Digital Disruptive Era” where we provided an overview of the 5 top priorities for HR Leaders from 2023 onwards, the reality and impact of the world’s current changing orders, how organisations are preparing their business and people, how to transform a culture: learning through cases, key drivers to note during that transformation, and where participants also downloaded a sizable number of research papers. The facilitator has done it so well and energetically.

Outcomes:

The participants were able to gain an understanding of how they would perform comprehensively as HR in the Future in the transformation 5-8 years from now.

Feedback:

The client was pleased with the content, the facilitator’s delivery, and the overall program.